Monday, 27 October 2008

Technology


At the weekend I had the misfortune to arrive at Stranraer (with family) for a ferry to Northern Ireland to be told that all the fast ferries had been cancelled, and whilst we could wait 5 hours for the next ordinary ferry it was likely to be delayed due to weather. We decided not to wait and turned around and came home, a good decision as the ferry was further delayed.

Aside from the obvious disappointment of a cancelled weekend away, we were annoyed to have woken up early and travelled a long distance, when had we known the ferry was cancelled most or all of our 8+ hours in the car would have been avoided.

Technology these days is amazing. In the last six months at the practice we introduced text reminders for appointments. Just tell us your mobile number (or landline if you prefer) and you will automatically receive a text the day before your appointment. We can do email reminders if you prefer. (We promise never to pass on your contact information.) The ferry company sent us an email and a text to confirm our booking. I wonder why they did not send us a text when the crossing was cancelled. Next time we are flying.

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